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How can I change address or phone number in Order?
If you wish to change address or phone, you can connect us on order@lovebeautyandplanet.in / call us on +91-86579 70877. If your order is not shipped, our team shall make the necessary changes. You cannot change the address once the order is shipped.
How do I check the current status of my order?
You can review the status of your orders by visiting the "Order History" tab in your "My Account" page and you can instantly see the status of a specific order and all your past orders.
Once the order is shipped, the order will have a 'shipped' status. You can track in detail through the tracking details shared on your registered phone number.
Why is my order not showing?
You can track all your orders from the 'Order History' option under 'My Account'. If your most recent order is not showing after successful payment, please do not worry and contact us on order@lovebeautyandplanet.in / call us on +91-86579 70877.
What do I do in cases of failed delivery?
In case of any concern with delivery of your order, you can contact us on order@lovebeautyandplanet.in / call us on +91-86579 70877.
